IT Support Services

Managed or On Demand IT Support

We’ll take the worry of managing IT away, for a fraction of the cost of having in-house IT team. As your IT partner we can proactively monitor your systems, provide expert advice via our support team, fix your issues remotely or at site and liaise with software providers on your behalf.

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it support services

Our managed IT support services

With access to the very latest IT knowledge and technology, your support package can be completely custom-built or designed to fit around your existing set-up to keep your business competitive and in control.

Maximising networks, system resilience and security, while making sure that your operating systems and software applications are installed and configured for best results, we can help you with:

  • Remote IT support via our service desk, with industry standard Service Level Agreements (SLAs)
  • Network, file server and desktop support
  • Proactive remote monitoring of your systems
  • Liaison with suppliers, including specialist software providers
  • IT project management
  • System migration/upgrade support

What’s more, with a monthly fixed-fee, our support services come with the peace of mind that should something go wrong, you're covered. With no additional repair bills for labour.

Our on demand account services

Not every business needs a lot of IT support, With an on demand account we can be your dedicated point of contact only when you need us. Should disaster strike our on demand IT services provide you with reliable, professional services that are only a phone call away.

With an on demand account from Midkent It Solutions, you can expect:

  • A complete IT team at your disposal - experienced remote and onsite support when you need it
  • Quick response times - get back to business as fast as possible
  • Flexibility - pay as you go, only for what you need, as you need it

Ultimately, our aim is to ensure that you can be back working as quickly as possible.

Our Additional Vaps

Office 365

Thinking of a move to office 365? We can manage the whole process from initial configuration, licences and training. Reduce your in-house it cost with cloud storage.

Managed Printers

From desktop printers to the A3/A4 freestanding devices, we have a solution for every client. Talk to us today and see if we can drive down the cost of your printing.

Web Management

Having an online presence is crucial for busines. We can manage your website and improve your online standing, helping you stay vissible to potential customers.

Disaster Recovery

Eliminate any suprises with a managed backup plan in the event of a distaster. We understand that data is crucial to any business and will work with you to ensure you have sufficient recovery options.

Anti-virus

From endpoint security to file server security- Our antivirus protection can help your business stay secure. With remote monitoring and automatic patch management, your systems are always upto date.

Voip Installation

Cloud phones open up a whole new way of working and flexibilty for employees. With internet phones location and hardware become redundant and can reduce your costs drastically.

What Our Amazing Customers think